01.Understand
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Understanding business needs business need.

Often they wont have a clear idea of how to get there, but know the result they want. I make sure business strategy is represented in the solution and work with teams to bridge this gap.

Strengths:
Business Acumen
Human Centred Design
Leadership
Project Management

02. Discover, ideate, brainstorm
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Call it what you want! This is were most designers find their happy place! Divergent thinking, through exploration and non liner-thinking.

I also use this time to encourage my team to discover & learn.

Strengths:
Research, exploration
Visualisation (Visual Thinking)
Thinking through ideas, Organising thoughts
Facilitation

03.Design Strategy
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Working with teams to build out a way to approach the outcome - How are we going to get there?

Using such tools as a framework, a roadmaps. It's my job to make sure the approach will deliver on business goals.

Strengths:
Storytelling
Intuition
Presenting
Decision Making

04.Continous Improvement
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After tasks are accomplished during the design process, it’s a good idea to reassess their effectiveness in achieving the goals and outcomes intended.

.Green belt in Lean Six Sigma

Strengths:
Lean Six Sigma (green belt)
Service Design
Process improvement